Need Help?

If you need to speak to someone urgently, below is a list of services you can contact 24 hours a day, 7 days a week.

If you are unsure who to contact, most countries will allow you to call 112 (emergency telephone number) to redirect to local emergency services.

Australia

The following services are all available to be contact 24 hours a day, 7 days a week.

Canada

The following services are all available to be contact 24 hours a day, 7 days a week.

Emergency Services

Phone 911
Emergency services

United Kingdom and Ireland

The following services are all available to be contact 24 hours a day, 7 days a week.

France

The following services are all available to be contact 24 hours a day, 7 days a week.
Tous les services disponibles vingt-quatre heures sur vingt-quatre, sept jours sur sept.

Emergency

Phone 112
Emergency services

Italy

The following services are available in Italy, please check the description of each to see their operating times.

Emergency

Phone 112
Emergency assistance

New Zealand

The following services are all available to be contact 24 hours a day, 7 days a week.

Sweden

The following services are all available to be contact 24 hours a day, 7 days a week.

Emergency

Phone 112
Emergency services

Turkey (Republic of Türkiye)

The following services are available in Turkey and are available 24 hours a day, 7 days a week.

Emergency

Phone 112
Emergency assistance

Counselling for Adults

Phone 143
Service is available in Italian, German, French, and English languages. For those who want to open up to someone about any problems or who may be suffering from crisis.

Counselling for Children and Young People

Phone 147
Service is available in Italian, German, and French languages. For children or teenagers who need to talk to someone about a problem or crisis.

Parent Emergency Helpline

Phone 0848 35 45 55
Reach this emergency line if you suspect that your or another child is facing psychologically or physically abuse. All interviews are confidential and confidential on request (anonymous). Any concerned person can use this line either for his children or any other child.

Domestic Violence (Woman)

Phone 0628 23 86 00
24 hour counselling and support for women and victims of domestic abuse. Confidential and can be used by both the victim and their family members.

Ukraine

The following is the crisis help numbers available in Ukraine.

If you are fleeing Ukraine then please refer to the following links for additional support information: Emergency Accomodation

Emergency

Phone 112
Emergency assistance

Tox Center / Poisoning

Phone 145
For when poisoning is suspected.

Try to provide the following information:

  • Who – Age, weight, gender of the person concerned, telephone number for callback.
  • What – Everything you can say about the remedy involved.
  • How much – Try to estimate the maximum amount ingested.
  • When – Try to estimate the time elapsed since the incident.
  • What else – First symptoms observed? First measures taken?

Sorrow Phone

Phone 145
The “Helping Hand” Line is there around the clock for people who need a helping and supportive conversation.

United States of America

The following services are all available to be contact 24 hours a day, 7 days a week.

Valuing People Valuing Children Valuing Lives

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